Right of return
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day,
on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal to
before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you,
including the costs of delivery (with the exception of the supplementary costs
resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us,),
without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract,
.
For this repayment, we will use the same means of payment,
that you used for the original transaction,
unless expressly agreed otherwise with you;
under no circumstances will you be charged any fees for this repayment.
We may refuse to refund you
until we have received the goods back
or until you have provided proof that you have returned the goods,
whichever is the earliest.
Important note on returns:
You will be informed of the return address on request.
The address in Hong Kong is not a return address and may not be used for returns.
You must return or hand over the goods immediately and in any case within fourteen days at the latest
from the day on which you inform us of the revocation of this contract,
to the return address specified by us.
The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods,
if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties
and functionality.