Privacy Policy

Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically stores a so-called server log file, which contains information such as the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in the proper presentation of our offer in accordance with Art. 6(1)(f) GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Data Processing for Contract Handling and Contact

2.1 Data Processing for Contract Handling

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases we need the data to process the contract or your contact request, and you cannot complete the order or send the contact request without providing them. The specific data collected is shown in the respective input forms. We use the data you provide in accordance with Art. 6(1)(b) GDPR for the purpose of processing the contract and handling your inquiries (including warranty claims, service issues, or legal update obligations). Further details about how we share data with service providers for ordering, payment, and shipping can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiration of the applicable tax and commercial retention periods, unless you have expressly consented to further use of your data under Art. 6(1)(a) GDPR or we reserve the right to use the data beyond that as permitted by law and as outlined in this policy.

2.2 Contacting Us

For customer communication, we collect personal data if you voluntarily provide it to us when contacting us (e.g., via contact form or email), in accordance with Art. 6(1)(b) GDPR. Mandatory fields are marked as such because we require these fields to process your inquiry. The specific data collected is shown in the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use under Art. 6(1)(a) GDPR or we reserve the right to use the data beyond that as legally permitted and as outlined in this policy.

3. Data Processing for Shipping Purposes

In order to fulfill the contract in accordance with Art. 6(1)(b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. The same applies to data transfers to our manufacturers or wholesalers where they handle shipping for us (drop-shipping). These parties are considered shipping service providers under this privacy policy.

Our service providers are located and/or use servers in the following countries: China. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on: Standard Contractual Clauses issued by the European Commission.

Data Transfer for Delivery Notification

If you have given us your express consent to do so during or after your order in accordance with Art. 6(1)(a) GDPR, we will forward your email address to the selected shipping service provider so that they can contact you prior to delivery for notification or coordination purposes. You may revoke your consent at any time by sending a message to the contact listed in this privacy policy or by contacting the shipping provider directly:

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Upon revocation, we will delete your data unless you have expressly consented to further use or we reserve the right to use the data beyond that as legally permitted and as described in this policy.

4. Data Processing for Payment Handling

In our online shop, we cooperate with the following partners for payment processing: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the chosen payment method, we forward the data necessary for payment processing to our technical service providers acting on our behalf, or to the commissioned credit institutions or payment service providers, to the extent necessary for processing the payment. This is done in accordance with Art. 6(1)(b) GDPR. In some cases, the payment service providers collect this data themselves on their websites or via technical integration in the ordering process. In these cases, the privacy policy of the respective payment service provider applies. Please contact us via the options listed in this policy if you have questions regarding our payment partners or the basis of our cooperation.

4.2 Data Processing for Fraud Prevention and Payment Optimization

We may provide our service providers with additional data, which they process as our processors, to prevent fraud and optimize our payment processes (e.g., invoicing, handling of disputed payments, support for accounting). This is in accordance with our legitimate interests under Art. 6(1)(f) GDPR.

5. Cookies and Other Technologies

General Information

To enhance your experience and enable certain functions, we use technologies including cookies. Cookies are small text files stored on your device. Some cookies are deleted after your browser session ends (session cookies), while others remain and allow us to recognize your browser on your next visit (persistent cookies).

Device-Based Privacy

We use essential technologies to provide the telemedia service you explicitly requested. Storing or accessing information on your device does not require consent for these essential functions. For all non-essential functions, your consent is required. Without consent, parts of the site may not function properly. Your consent remains valid until you adjust or reset your device settings.

Data Processing Using Cookies and Technologies

We use technologies necessary for specific site features (e.g., shopping cart). These collect IP address, visit time, device and browser info, and usage data (e.g., cart contents) under Art. 6(1)(f) GDPR.

Cookie settings by browser:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you consented to the use of technologies per Art. 6(1)(a) GDPR, you can revoke your consent at any time via the contact options in this privacy policy.

6. Integration of the Trusted Shops Trustbadge and Other Widgets

To display our Trusted Shops seal and offer services like Buyer Protection, we integrate the Trusted Shops Trustbadge on our site. This is based on our legitimate interest under Art. 6(1)(f) GDPR. The badge is a service of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. We are jointly responsible under Art. 26 GDPR and provide key details below.

For privacy inquiries, please contact Trusted Shops directly. Further information can be found here.

6.1 Data Processing for Trustbadge and Widgets

The Trustbadge is provided via a U.S.-based CDN. Adequate protection is ensured through standard contractual clauses and contractual measures. When accessed, the server automatically stores a log file including your IP address, time of access, data volume, and provider. IP addresses are anonymized immediately. Data is used for statistics and error diagnostics.

6.2 Data Processing After Order Completion

After an order, your email address is hashed using a cryptographic function and sent to Trusted Shops under Art. 6(1)(f) GDPR to check for membership. If you are already registered, further processing is handled based on your agreement with Trusted Shops. If not, you may register afterward. If no registration occurs, all data is deleted automatically.

Trusted Shops uses service providers for hosting, monitoring, and logging. Data may be processed in third countries (USA, Israel) with appropriate safeguards.

7. Social Media

Our Online Presence on Instagram (by Meta)

If you consented under Art. 6(1)(a) GDPR, your data is collected when visiting our social media profiles for market research and advertising. Pseudonymized profiles may be created and cookies used. See the platform’s privacy policies for details.

Instagram (by Meta)
Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland

Data is usually transferred to Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA, USA. No adequacy decision exists for the U.S.; our cooperation is based on standard contractual clauses. Processing is based on joint responsibility under Art. 26 GDPR. More information here.

8. Contact and Your Rights

8.1 Your Rights

As a data subject, you have the following rights:

• Art. 15 GDPR: Right to access

• Art. 16 GDPR: Right to rectification

• Art. 17 GDPR: Right to erasure

• Art. 18 GDPR: Right to restriction of processing

• Art. 20 GDPR: Right to data portability

• Art. 77 GDPR: Right to lodge a complaint with a supervisory authority

Right to Object

Where we process personal data for legitimate interests as outlined above, you may object with future effect. If data is processed for direct marketing, you may object at any time. In other cases, you must present grounds based on your situation. If your data is processed for direct marketing, we will cease processing for that purpose upon objection.

8.2 Contact Options

For questions about data collection, processing, or use, or to request access, correction, restriction, deletion, or withdrawal of consent, please contact us via the details in our imprint.

Privacy Policy created with the Trusted Shops Legal Text Generator

Currency Conversion Addendum:

By using our website, you (the visitor) consent to the processing by third parties to determine your IP address for the purpose of currency conversion. You also agree to have this currency stored in a session cookie in your browser (a temporary cookie that is removed when you close your browser). We do this to ensure that the selected currency remains consistent while browsing our site and that prices are converted into your local currency.