Imprint

THE REASON FOR OUR HEADQUARTERS

In order to offer you, our valued customers, the best possible benefits in every important area - from product and service to speed - we have made a conscious decision to locate our company headquarters in Hong Kong. Hong Kong stands for innovation, efficiency and internationality. This enables us to continue to optimize our popular products flexibly and quickly so that we can always deliver the highest quality and remain competitive at the same time. In Hong Kong, we can work incredibly closely with our manufacturers and integrate innovative technologies into our products more quickly, naturally in compliance with the strictest regulations, which even go beyond EU standards. For you as a customer, this means an even wider product range, constant product optimization and compliance with the highest environmental and social standards to ensure everyone's satisfaction.

100% QUALITY

Our choice of location in no way stands for inferior quality - on the contrary: we are proud to have our company headquarters where almost all high-quality products are now manufactured - at the cutting edge, full of new innovations.

100% GERMAN SERVICE

We offer our customers 24/7 German-speaking email support and a German returns address, because we can only be satisfied if our customers are too - that's why we are always there for you - around the clock. Do you have any questions about our products, suggestions or are you not completely satisfied with one of our products? Contact us via our contact form or by e-mail at laechelklar@gmail.com - we will always find a quick, uncomplicated and satisfactory solution.

Thank you for your valued trust!
Your Lächelklar team

EBERGRUND WERKE LIMITED
Registration: 78395764
Address: UNIT B6, 12TH FLOOR, WING WAH
BUILDING, NO. 677 KING'S
ROAD, QUARRY BAY
HONG KONG

NOTE FOR RETURNS:
The address stated in the legal notice is not a return address. For maximum service, returns are made exclusively to our Returns Center in Germany. Please do not return the goods to us without prior notification by e-mail to ensure that your return is received and allocated correctly. We will therefore be happy to send you the German return address by e-mail.

Email: laechelklar@gmail.com
Phone: on request

Please note that it may take up to 24 hours for you to receive a response to contact requests.

The EU Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at https://ec.europa.eu/consumers/odr&nbsp.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.